Frequently Asked Questions
1. What is Luxe Living Co.?
Luxe Living Co. is your destination for premium-quality home and lifestyle products designed to bring comfort, style, and modern elegance into your home. We source our items with care to ensure every piece reflects quality and sophistication.
2. Where are you located?
We are an online-based store operating from [ireland], serving customers worldwide through our e-commerce platform.
3. Do you ship internationally?
Yes! We offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location at checkout.
4. How long will my order take to arrive?
Processing times usually take 2–4 business days, and shipping may take 7–15 business days depending on your location. You’ll receive a tracking number once your order has been dispatched.
5. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link. You can use that link to check the live status of your package anytime.
6. What is your return and refund policy?
We want you to love your purchase! If you’re not satisfied, we accept returns within 15 days of delivery. Items must be unused, in original packaging, and in resalable condition. Please contact us before returning any item.
💬 Note: Custom or sale items may not be eligible for returns. Check our full Return Policy for details.
7. What if my order arrives damaged or defective?
If your item arrives damaged or with quality issues, please contact us within 7 days of receiving it. We’ll happily replace or refund your item after reviewing the damage.
8. What payment methods do you accept?
We accept all major payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.
9. Can I change or cancel my order after placing it?
If you need to make changes, contact us within 24 hours of placing your order. Once it’s processed or shipped, we’re unable to modify it.
10. How can I contact you?
You can reach us anytime at our contact Us form or through our social medias. We aim to respond within 24–48 hours on business days.
11. Do you offer discounts or promotions?
Yes! Subscribe to our email newsletter and follow us on social media to be the first to know about exclusive offers, sales, and product launches.
12. Are your products eco-friendly?
At Luxe Living Co., we’re committed to sustainability. Many of our products are made with eco-friendly materials, and we partner with suppliers who prioritize ethical manufacturing.