Privacy policy

LuxeLiving (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order
  • Create an account
  • Subscribe to emails
  • Contact customer support

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment providers)

We may also automatically collect certain information such as IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve website performance and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal and regulatory obligations

We only collect and process personal data that is necessary for legitimate business purposes.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and support core ecommerce functionality.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only where necessary, including:

  • Payment processors
  • Shipping and logistics providers
  • Ecommerce and website service providers
  • Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it solely for the intended purpose.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. Payment information is encrypted and processed securely through compliant third-party gateways.

While we strive to protect your data, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

8. International Data Transfers

As LuxeLiving operates internationally, your information may be transferred to and processed in countries outside your country of residence. Where required, we ensure appropriate safeguards are in place in accordance with applicable data protection laws, including GDPR.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

LuxeLiving does not knowingly collect personal data from individuals under the age of 16. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

Continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: annieoghogho@gmail.com